Emergency Contacts

Hospital Emergency Departments

✔  For life-threatening or severe injuries.  If ambulance or paramedics are needed, call 911.

Examples:  Chest pain, trouble breathing; Significant head injury; Serious burn or cut; Weakness, numbness on one side, slurred speech; Vaginal bleeding in pregnancy; Broken bone

Urgent Care Clinics

✔  For moderate to serious illness or injury that isn’t life-threatening.

Examples:  Sprain or strain; Vomiting, stomach cramping, diarrhea; Fever without a rash; Wheezing; Minor cut that may need stitches

Walk-In Clinic  

✔  For mild to moderate illness.

Examples:  Ear or eye pain; Sore throat; Cough; Cold or flu; Rash without fever; Painful urination

MN Regional Poison Center 

In cases of suspected poisoning, call 1-800-222-1222.  Do not wait for symptoms to appear. If the person is unconscious or in immediate distress, call 911.

24/7 Nurse Hotlines - For non-emergency medical advice call the nurse hotline number on the back of your insurance card.  If you have a Medical Assistance plan, it will be one of the following:

• Hennepin Health (888-859-0202)

• Health Partners (800-551-0859)

• Medica ChoiceCare (866-715-0915)

• UCare  (800-942-7858)

• Blue Advantage (800-711-9862)

• Other Insurance (see back of insurance card)

For less urgent matters:

• Your Doctor's Office - For non-urgent questions, you can reach out to your doctor or specialist's office by phone or through a patient portal message (MyChart, etc).  Usually the provider or a member of their nursing team will return your message within a business day.  Sometimes they may be able to schedule you for a short-notice appointment.

• Pharmacy - Pharmacists are qualified to answer general questions about medications; walk into any pharmacy or call.

Suicide and Crisis Lifeline 

Dial or text 988 anytime, or connect via online chat

LGBTQ Youth:  866-488-7386

Farm & Rural Helpline:  833-600-2670

Veterans & Military:  988, option 1

Español:  988 (request Spanish) or text AYUDA to 741741

Walk-In Psychiatric Services (Medical)

Go to your local hospital's Emergency Department

In Minneapolis:  HCMC Emergency Entrance 727 S 8th St ( Limited hours, 612-873-3161) or 1800 Chicago Ave S (Limited hours)

In Saint Paul:  402 University Ave (Limited hours, 651-266-7900)

Mental Health Crisis Teams

Crisis Teams can travel to your location to assess a situation.  Call 988 from anywhere in MN to request help from your counties team.

• County Directory (Adults)

• County Directory (Children)

Residential mental health treatment:

Residential Crisis Stabilization (RCS) - Short-term (10 day) residential mental health care in RCS locations throughout the state.

Intensive Residential Treatment Services (IRTS) - 90 day treatment programs serving adults with mental health needs throughout MN.

Peer Support Hotlines

Staffed by trained volunteers with lived experience of mental illness.

• 9am-9pm:  855-927-6546  ("Warm Line")

• 5pm-9am:  844-739-6369  ("Wellness In the Woods")

• To speak with an African American peer, call 855-244-5050 on Tues or Thurs 5-9pm

Walk-In Counseling Center

Free, same-day therapy appointments.

• Via phone:  612-870-0565  (limited hours)

• In person:  2421 Chicago Ave in Minneapolis  (limited hours)

Also, see NAMI MN Crisis Resources.

Homeless Shelters

To locate a homeless shelter near you:

• In the Twin Cities, call the Metro Shelter Hotline:  1-888-234-1329.

• In greater MN, call United Way 211:  Dial 211 or 1-800-543-7709 (available 24/7).

Specialized help is available for abuse victims; many areas also have special help for LGBTQ+, Families, Youth, etc.

Drop-In Centers & Basic Needs

For homelessness resources in Minneapolis & Saint Paul, see section 1 of Handbook of the Streets.

In greater MN, call United Way 211:  Dial 211 or 1-800-543-7709 (available 24/7).

Coordinated Entry System

Coordinated Entry is a system for connecting those most in need with housing assistance.

If you are homeless and seeking housing, contact a Coordinated Entry System access point.

If you are homeless and a Veteran of the US Armed Forces, call 877-424-3838.

Victims of Abuse, Trafficking, Sexual Violence

Call the MN Day One Crisis Line 1-866-223-1111 (24/7, interpreters are available) or text 612-399-9995.

For details on Minneapolis & Saint Paul victims resources, see Section 5 of Handbook of the Streets.

Child or Vulnerable Adult Abuse and Neglect

To report concerns about child abuse or neglect, contact your counties child protection agency to make a report or call the Childhelp Hotline (1-800-422-4453) for guidance on how to respond.

To report concerns about the abuse or neglect of vulnerable adults, contact MAARC at 1-844-880-1547.

Tenants Rights / Eviction

HOME Line provides free and low-cost legal, organizing, education, and advocacy services so that tenants throughout Minnesota can solve their own rental housing problems.

Legal Assistance

For MN legal aid and self-help resources, visit Law Help MN.

For legal assistance and advocacy in Minneapolis & Saint Paul, see section 5 of Handbook of the Streets.

Gas Leaks

Contact your natural gas provider or 911 if provider unknown.

Public Emergency Broadcasts

In the Twin Cities Metro, PBS broadcasts updates on weather, health, safety and emergencies in 4 languages (English, Spanish, Hmong and Somali) on Channel 2.5

Other Concerns

24/7 assistance finding community resources is available by calling United Way 211:  Dial 211 or 1-800-543-7709.