The following are the most frequently confused ID Numbers and Case Numbers you'll be asked for when using public assistance and health insurance in MN.

MAXIS Case Number

Assigned by counties (using the Department of Human Services' MAXIS computer system) to individuals using public assistance (SNAP, GA, TANF, ect) and some health programs (MA, etc).  Used to determine eligibility and benefit amounts.  MAXIS stands for "MN Access to Social Services."

• • Example:  1234567   (7 digits)

  • Where to find it:  The number will be printed on any letters you receive regarding SNAP, GA, TANF, etc.  If you don't have access to these, call your county or tribal human services office.  For faster service, see if one of your providers has access to a business partner support hotline.

Minnesota Health Care Programs (MHCP) ID Number

Assigned by Minnesota Department of Human Services (DHS) to individuals enrolled in Medical Assistance (MA), MinnesotaCare or the MN Family Planning Program (MFPP).  With few exceptions, those enrolled in these programs are required to select a Managed Care Organization (MCO) to administer their insurance benefits; the MCO will then issue a Subscriber ID distinct from the MHCP ID.

• • Example:  MQG9123456789  (MQG or MQS, followed by "9", followed by a 9 digit "Patient Master Index number")

“MQG” is the prefix for Families and Children, MinnesotaCare, and Minnesota Senior Care Plus (MSC+) 

“MQS” is the prefix for Minnesota Senior Health Options (MSHO)

• • Where to find it:  Log in to your MNSure Marketplace Account online.  Or call the MNSure Help Line at 651-539-2099 or 855-366-7873.

Health Insurance Subscriber ID

Assigned by Managed Care Organizations (MCOs) such as Blue Cross Blue Shield, UCare or Medica to members enrolled in their healthcare plans. This ID is used for accessing services within the MCO's network and typically appears on a member's insurance card.

• • Example:  01234567   (M.A. plans:  7 or more digits, often preceded by a "0")

  • Where to find it:  This number is printed on your health insurance ID card.  If you don't have access to your card, call your insurance provider.  If you don't know your insurance provider (but are on a Medicaid or MinnesotaCare plan), ask one of your health care providers to look the number up in the MN-ITS database.

To apply for a driver's license or State ID:

1. Submit a preapplication online for fastest processing (optional).

2. If you have a disability, have a case manager sign this verification form to have the State ID fee reduced to $0.50.

   • Fee waived for homeless youth under age 25.

3. Visit an in-person DVS office to finish your application.  Save time by scheduling an appointment (below).

   • Bring either 

     1. an expired MN ID (less than 5 years old) OR 

     2. two proofs of ID (usually including a Birth Certificate).

   • Bring the appropriate fee (and signed fee reduction form from step 2, if eligible).

Other Driver Services:

See the DVS website.

Vehicle registration (tab) renewals can be done online or in person.

License Reinstatements - see Driver Compliance.

In the Twin Cities Metro area, you can book an appointment for DMV services:

• Hennepin County Centers

• Anoka County Centers

• Dakota County Centers

• Ramsey County - Roseville License Center

• Washington County - current wait times

If you were born in Minnesota:  

Replacement birth certificates can be ordered by mail, fax or in person for $26. 

• Free for veterans and homeless youth under 25.

• Fee waivers may be available from the Basilica of St Mary (612-333-1381) or Sharing & Caring Hands (612-338-4640).

You will need to present a valid form of ID and sign your request with a notary public.

• If no ID is available, you may visit your local government service center with a witness who has known you for at least 2 years (preferably family).

If born under refugee status, contact the United Nations High Commissioner for Refugees (UNHCR) or the agency that assisted with your relocation.

If you were born outside of Minnesota:  

If born in the U.S., contact that state's vital records office.

If born abroad to U.S. citizen parents, a Consular Report of Birth Abroad (CRBA) document serves as your official birth certificate.

If born outside the U.S., you may need to apply for a replacement Naturalization Certificate with the U.S. Citizenship and Immigration Services (USCIS).

Lost Cards:

It is rare you will need to present a physical copy of your Social Security card.

If you have lost your card, you can order a free replacement on the Social Security website.

Replacement requirements:  

• • proof of identity (state-issued ID or passport) 

  • proof of age and citizenship (birth certificate or passport)

For other Social Security Administration services: 

Create an account for online services or visit a local office.

Tribal Identification Cards

Tribal ID cards are issued by tribes as proof of your enrollment and membership in the tribe.  It can be used as a valid proof of identify at many locations.  Enrollment questions and requests for tribal IDs should be directed to each tribe.  See the Minnesota Indian Affairs Council for contact information for Minnesota's 11 Indian Tribes.

Military Identification Cards

A Military ID is an official identification card issued by the U.S. Department of Defense to service members, retirees, and eligible dependents. It serves as proof of identity and affiliation with the U.S. military and grants access to various benefits and services.  To obtain or replace a card, visit www.usa.gov/military-id.

Permanent Resident Card (Green Card)

Green cards grants a foreign national the legal right to live and work permanently in the United States.  The card provides eligibility to apply for U.S. citizenship after meeting residency requirements and enables re-entry to the U.S. after short trips abroad.  Recipients must renew the card every 10 years (or every 2 years for conditional residents) and adhere to U.S. laws to maintain their status.  To obtain, renew or replace a card, visit www.uscis.gov/green-card.

Replace your Health Insurance Member ID card by calling your health insurance company or Managed Care Organization (MCO).

If you're on Medical Assistance or MinnesotaCare, your plan is administered by one of several MCOs.  If you're not sure of your MCO, have a provider look up your case in the MN-ITS database or call the Minnesota Health Care Programs (MHCP) Provider Call Center (651-431-2700; option 7).

To report a lost or stolen EBT Card (used for SNAP and other cash assistance) call 1-888-997-2227 (24/7). 

• Replacement cards can be ordered for $2.  

• Replacement cards are sent by mail and can take up to 5 business days to receive. 

To apply for benefits for the first time, see Cash Assistance.